Privacy Policy

Davenport Burgess Ltd is committed to ensuring that your privacy is protected.

This privacy policy sets out how Davenport Burgess Ltd uses and protects your personal information given when you use this website. By using our website www.davenport-burgess.com you are accepting and consenting to the practises and use of cookies in accordance with this policy.

 

Personal Data:

When using the website we may collect and store the following personal information:

  • Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths)
  • Information that you provide to us when registering or subscribing to the email notifications and/or newsletters
  • Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use)
  • Information relating to any purchases you make of goods and/or services or any other transactions that you enter into through our website
  • Any other personal information that you choose to send to us.

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

Please let us know if the personal information that we hold about you needs to be corrected or updated by contacting us on 01902 366448 or sales@davenport- burgess.com.

 

Use of Personal Data:

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information to:

  • Administer our website and business
  • Personalise our website for you
  • Enable your use of the services available on our website
  • Send you goods purchased through our website
  • Send statements, invoices and payment reminders to you
  • Send you non-marketing commercial communications
  • Send you email notifications that you have specifically requested
  • Send you our monthly email newsletter, if you have requested it
    (you can opt out at any time if you no longer require the newsletter by clicking unsubscribe or contact us on 01902 366448)
  • Send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can opt out at any time if you no longer require marketing communications by clicking unsubscribe on emails or contact us on 01902 366448)
  • Deal with enquiries and complaints made by or about you relating to our website
  • Keep our website secure and prevent fraud

All our website financial transactions are handled through our payment services provider, WorldPay. You can review the Worldpay’s privacy policy here. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds. Please click here to view Worldpay’s Level 1 PCI Certificate of Compliance. 

Disclosing of Personal Data:

We may share your information with selected necessary third parties including mail carriers, suppliers, employees and sub-contractors for the performance of any contract we enter into with you.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of us, our customers, or others.

We will not, without your express consent, supply your personal information to any third party for the purpose of their (or any other third party's) direct marketing.

 

Access to Personal Data:

You have the right to ask Davenport Burgess to provide you with any personal information we hold about you. Provision of such information may be subject to a fee, plus the supply of appropriate evidence of your identity. We may withhold personal information that you request to the extent permitted by law.

You have the right to ask Davenport Burgess, at any time, not to process your personal information for marketing purposes. Customers would usually either agree in advance to our use of their personal information for marketing purposes, Davenport Burgess also provides Customers with an opportunity to opt out of the use of their personal information for marketing purposes.

 

Security of Personal Data:

Davenport Burgess Ltd will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Your personal data is stored on our secure (password and firewall-protected) servers.  You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use for accessing the website confidential; we will not ask you for your password (except when you log into our website).

 

Cookie Policy:

To ensure that your visit to our website is both useful and reliable, we make use of cookies and similar technologies. For further information on the types of cookies we use, please refer to our Cookie Policy.

 

Third Party Websites:

Our website includes hyperlinks to and details of third party websites that we have no control over, and are not responsible for. Please note these third party sites have their own Privacy Policies that we do not accept responsibility or liability for.

 

Changes:

We reserve the right to update or change this Privacy Policy at any time. If we make any substantial changes to this policy, we will notify you through the email address you have provided us and/or by placing a prominent notice on our website. Your continued use of our website after we have notified you of any changes, will constitute your acknowledgment of them and your consent to abide and be bound by the updated Privacy Policy.

 

Contact:

If you have any comments or questions about this Privacy Policy, please contact us on 01902 366448 or email sales@davenport-burgess.com.

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